To maximize returns to sugar industry principals in a sustainable fashion.
To consistently meet the requirements and expectations of customers and other pertinent stakeholders, taking into account market trends and international standards.
To provide competitive employment opportunities under fair labour practices and to develop human resources directly in line with ESA interests.
To nurture mutually beneficial relationships with brokers, suppliers and service providers.
To continue being a reliable supplier of high quality products and services.
To achieve continuous improvement and innovation in business performance under sound management practices.
To provide a relevant and meaningful social responsibility programme.